Clifton Hampden Surgery

Teaching Of Medical Students

For two weeks in the year we teach medical students in the practice. If a medical student was sitting in with the doctor you would always be informed before the consultation. You are free to ask to see the doctor on your own, should you prefer.

SW Oxon Primary Care Trust (PCT)

Clifton Hampden surgery is part of the SW Oxon Primary Care Trust. If you require further information about the Trust please contact them on 01235 205556.

The Dispensary

We are a dispensing practice and able to dispense medicines for you, unless you live within a mile of a chemist, or outside our dispensing area.

You can call the dispensary at the following times:
Monday to Friday 11.00am - 5.00pm
Monday and Thursday evening 5.00pm - 6.30pm

Generic Medication

The next time you visit us you may be prescribed medicines which look different to your last supply. This may mean that the doctor has prescribed a generic medication for you. If you are worried about the change in the name or appearance of your medicines, check with the dispenser or doctor who will explain why they are different.

What Is A Generic Medicine?

After the patent has run out for a branded medicine, other companies can manufacture it under a generic or general name. The medicine is just as safe and effective as the original branded product but is usually much cheaper. Using generic medicines saves the NHS millions of pounds and allows that money to be spent on you and other patients.

Why Do Generic Medicines Look Different?

The original colour and shape of branded medicines are sometimes included in the patent. You may notice that your generic medicines are different in colour, size, shape and even taste. This does not alter the effect of the medicine.

Non-NHS Medical Services

Some services may fall outside the remit of the NHS and for these a charge may be made.
These include insurance forms, private medical certificates, signing passport applications and various special examinations and letters regarding sport, school, employment, driving, holiday cancellation/insurance etc. The secretary keeps a list of charges at the rate recommended by the British Medical Association.

Lifts For Patients

If you are willing to offer occasional lifts to other patients without transport, please let our receptionist know.

Freedom Of Information – Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a publication scheme. A publication scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.
This scheme is available from reception.

Zero Tolerance

In keeping with the rest of the NHS, this practice operates a zero tolerance policy with respect to the protection of its entire staff. This means that anyone who is violent or abusive in any way to any GP, member of staff or other patients may be removed from the practice list with immediate effect. Abusive behaviour includes that perpetrated via telephone contact. Extreme cases will result in offenders being reported to the police.