Practice Information

Practice Area

To check whether you live within our practice boundary click here and enter your postcode in our interactive map, or see the area we cover below.

Registration at the Surgery

Clifton Hampden Surgery is accepting new patients. Anyone in England can register with a GP surgery. You do not need proof of address or immigration status, ID or an NHS number, however we do ask for this information when you register if you have it to help us ensure all of your key information is correctly entered. More information about registering with a GP surgery can be found here.

If you have confirmed you live inside the above practice boundary, you can come to the surgery to collect a registration pack, or download them below.
– GMS1 Form – download here
– Health Profile – download here
– If you are registering a child under 5, please also completed the Child Immunisation History Form – download here

If you wish to register for online patient access, please read the information and complete the online access registration form which can be found in the Health Profile download above. We can then use your identity documents presented at registration to verify your identity for online access.

To complete your registration, please ensure you bring the following documents to reception:

1. Completed registration pack (all enclosed forms)
   INCLUDING THE PURPLE GMS1 FORM.
   
2. One of the following identity documents:
   – Valid passport
   – Valid driving licence
   – Biometric residence permit
   – Valid EU national ID card
   – Original birth certificate (this is all that is required if registering a child)
   
3. One of the following proof of address:
   – UK bank/building society statement issued within past 3 months
   – UK credit card statement issued within the past 3 month
   – Council tax statement issued within past 12 months
   – Valid work permit/visa (UK)
   – Benefit statement eg pension
   – Sponsorship letter from your employer/future employer (for non-UK, non- EAA applicants only)

Opening Times

Surgery

Monday	9.00am to 6.30pm
Tuesday	9.00am to 5.00pm
Wednesday	9.00am to 6.30pm
Thursday	9.00am to 5.00pm
Friday	9.00am to 5.00pm
Saturday	Closed
Sunday	Closed

Nursing Team
We may offer you an appointment outside of the below times for certain conditions such as annual diabetic checks as these need to be with certain clinicians. If attending a separate clinic is right for you, you will be invited to book an appointment.

	Morning Clinics	Evening Clinics	Healthcare Assistant / Phlebotomy
Monday	9.00am – 12.00pm	4.30pm to 6.00pm	–
Tuesday	9.00am to 12.00pm	–	–
Wednesday	9.00am to 12.00pm	4.30pm to 6.00pm	9.00am to 12.30pm
Thursday	9.00am to 12.00pm	–	9.30am to 2.30pm
Friday	9.00am to 12.00pm	2.00pm to 3.30pm	–

Minor Surgery Clinic (Appointment Only)

Friday

2.00pm to 3.00pm

Antenatal Clinic (Appointment Only)

Alternate Fridays

1.00pm to 4.00pm

Health Visitor
The health visitor can give information, advice and support for healthcare and social issues. For more information, please see Practice Staff.

What to Do if the Practice Is Closed (Out of Hours and Weekends)

For serious emergencies, always call 999. If your emergency involves serious illness, serious injury or possible loss of life, always call 999.

There is always a doctor on call outside of practice hours for emergencies that cannot wait until normal practice hours. If your emergency is urgent, but does not involve serious illness, serious injury or possible loss of life, call the practice on (01865) 407 888. A recorded message will tell you how to call for help.

The on-call service is an urgent-care service run by Oxfordshire Health. There are centres in Abingdon Hospital, Winey Hospital, Banbury, Bicester, East Oxford Health Centre, and Henley-on-Thames.

For other medical issues outside of practice hours, please call 111.

Oxford Clinical Commissioning Group (OCCG)

Clifton Hampden Surgery is a part of the OCCG. The OCCG allows local clinicians to have a say in healthcare decisions made in Oxfordshire.
For more information, please visit https://www.oxfordshireccg.nhs.uk/.

Yellow Fever Centre

We are able to provide yellow fever vaccinations. You should get a yellow fever vaccination if you are travelling to:

• An area where yellow fever is found
• A country where you need to have a certificate showing you have been vaccinated against yellow fever

For more information, please visit https://www.nhs.uk/conditions/yellow-fever/vaccination/.

Equal Access

We never stop people from joining the practice based on their race, gender, social class, age, religion, sexual orientation, appearance, disability, or medical condition.

Disabled Access

Our treatment room is wheelchair accessible. If you have mobility problems and need assistance, we are happy to help.

Zero Tolerance, and Violence & Aggression Policy

This practice enforces a strict zero tolerance position to protect its staff. Anyone who is violent or abusive in any way to any member of staff, or to other patients, will immediately be removed from the practice list. This includes abusive behaviour over the phone. In extreme cases, offenders will be reported to the police.

Please click here to read our Violence & Aggression Policy.

Suggestions and Complaints

If you have a suggestion or complaint about the service you receive from our staff, please let us know in writing. See our Complaints Procedure leaflet, which is available at reception, to find out how.

You can also click here to read our Complaints Procedure leaflet.

Teaching of Medical Students

For two weeks each year, we teach medical students in the practice. You will always be told before an appointment if a medical student will be joining the doctor. If you would rather see the doctor by themselves, just let us know.

Freedom of Information – Publication Scheme

The Freedom of Information Act 2000 means that Clifton Hampden Surgery must produce a publication scheme. This is includes information such as:

• Who we are and what we do
• The services we offer
• What we spend and how we spend it
• How we make decisions
• Our policies and procedures

You can ask to see our publication scheme at reception.

GP Net Earnings

All GP Practices are required to declare the mean earning (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs who worked for six months or more in Clifton Hampden Surgery in the last financial year (2021/22) was £38,566 before Tax and National Insurance. This is for 4 part-time GP’s and 1 locum GP.