Practice Information

Practice Area

To check whether you live within our practice boundary click here and enter your postcode in our interactive map, or see the area we cover below.

Opening Times

Surgery

Monday9.00am to 6.30pm
Tuesday9.00am to 5.00pm
Wednesday9.00am to 6.30pm
Thursday9.00am to 5.00pm
Friday9.00am to 5.00pm
SaturdayClosed
SundayClosed

Clinics (Appointment Only)
Clinics are protected appointments for patients with certain conditions. If attending a clinic is right for you, you will be invited to book an appointment.

 Morning ClinicsEvening Clinics
Monday9.00am to 11.50am4.30pm to 6.00pm
Tuesday9.00am to 11.50am
Wednesday9.00am to 11.50am4.30pm to 6.00pm
Thursday9.00am to 11.50am
Friday9.00am to 11.50am

Minor Surgery Clinic (Appointment Only)

Friday2.00pm to 3.00pm

Antenatal Clinic (Appointment Only)

Alternate Fridays1.00pm to 4.00pm

Health Visitor
The health visitor can give information, advice and support for healthcare and social issues. For more information, please see Practice Staff.

Monday to Friday9.00am to 12.00 noon

What to Do if the Practice Is Closed (Out of Hours and Weekends)

For serious emergencies, always call 999. If your emergency involves serious illness, serious injury or possible loss of life, always call 999.

There is always a doctor on call outside of practice hours for emergencies that cannot wait until normal practice hours. If your emergency is urgent, but does not involve serious illness, serious injury or possible loss of life, call the practice on (01865) 407 888. A recorded message will tell you how to call for help.

The on-call service is an urgent-care service run by Oxfordshire Health. There are centres in Abingdon Hospital, Winey Hospital, Banbury, Bicester, East Oxford Health Centre, and Henley-on-Thames.

For other medical issues outside of practice hours, please call 111.

Oxford Clinical Commissioning Group (OCCG)

Clifton Hampden Surgery is a part of the OCCG. The OCCG allows local clinicians to have a say in healthcare decisions made in Oxfordshire.
For more information, please visit https://www.oxfordshireccg.nhs.uk/.

Yellow Fever Centre

We are able to provide yellow fever vaccinations. You should get a yellow fever vaccination if you are travelling to:

  • An area where yellow fever is found
  • A country where you need to have a certificate showing you have been vaccinated against yellow fever

For more information, please visit https://www.nhs.uk/conditions/yellow-fever/vaccination/.

Equal Access

We never stop people from joining the practice based on their race, gender, social class, age, religion, sexual orientation, appearance, disability, or medical condition.

Disabled Access

Our treatment room is wheelchair accessible. If you have mobility problems and need assistance, we are happy to help.

Zero Tolerance, and Violence & Aggression Policy

This practice enforces a strict zero tolerance position to protect its staff. Anyone who is violent or abusive in any way to any member of staff, or to other patients, will immediately be removed from the practice list. This includes abusive behaviour over the phone. In extreme cases, offenders will be reported to the police.

Please click here to read our Violence & Aggression Policy.

Suggestions and Complaints

If you have a suggestion or complaint about the service you receive from our staff, please let us know in writing. See our Complaints Procedure leaflet, which is available at reception, to find out how.

You can also click here to read our Complaints Procedure leaflet.

Teaching of Medical Students

For two weeks each year, we teach medical students in the practice. You will always be told before an appointment if a medical student will be joining the doctor. If you would rather see the doctor by themselves, just let us know.

Freedom of Information – Publication Scheme

The Freedom of Information Act 2000 means that Clifton Hampden Surgery must produce a publication scheme. This is includes information such as:

  • Who we are and what we do
  • The services we offer
  • What we spend and how we spend it
  • How we make decisions
  • Our policies and procedures

You can ask to see our publication scheme at reception.

GP Net Earnings

The average pay for GPs who worked for six months or more in Clifton Hampden Surgery in the last financial year (2019/2020) was £17,484 before Tax and National Insurance. This is for 5 part-time GP’s and 1 locum GP.