Your Information

Change of Personal Details

You should tell the practice immediately if you:

  • Legally change your name
  • Change your permanent address
  • Change your phone number

Please tell us your new details so that we can continue to give you the best healthcare we can offer.

If you move out of the area, you will need to register with a practice that covers your new address.

Medical Information and The Data Protection Act 1998

Clifton Hampden Surgery is registered under the Data Protection Act 1998. Under this policy – and our own confidentiality policy – no patient-sensitive information will be included in voicemail messages.

Everyone working for the NHS and within our own practice has a legal duty to keep information about you confidential. Anyone who receives information from us must also keep it confidential by law.

Access to Your Own Health Records

You have the right to know what information about you is kept by the practice (digitally and in certain manual records). This includes your health records.

If you want to see your health records, please speak to the practice manager – Amy Laker – or to your GP. You might be asked to make a written request. We can give you a copy of your records, but you will be charged for this.

Your Data Matters to the NHS

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.

In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.

You can choose whether your confidential patient information is used for research and planning by visiting

Privacy Notice

Please click here to read our Privacy Policy.